HomeAngel

隱私權政策 Privacy Policy

歡迎您使用本公司所經營之家天使網站與行動應用程式(以下統稱「本服務」)。 我們重視您的個人資料與隱私權保護,本公司依據《個人資料保護法》及相關法規, 並參考歐盟《一般資料保護規則》(GDPR),蒐集、處理及利用您的個人資料。

Welcome to use the HomeAngel website and mobile application (hereinafter referred to as the “Service”) operated by our company. We value your personal data and privacy. We collect, process, and use your personal data in accordance with applicable laws, including the Personal Data Protection Act and by reference to the General Data Protection Regulation (GDPR).

一、資料蒐集範圍 Scope of Data Collection

當您使用本服務時,我們可能蒐集以下資訊:

When you use the Service, we may collect the following information:

1. 基本資料 Basic Information

姓名、電話、電子郵件、地址等聯絡資訊

Name, phone number, email address, address, and other contact details

2. 使用與裝置資料 Usage and Device Information

瀏覽紀錄、操作行為、裝置資訊、IP 位址等

Browsing history, usage behavior, device information, IP address, etc.

3. 照顧與健康相關資料 Care and Health-related Data

包含照顧需求、服務紀錄、健康與生活狀況(依您使用服務情境提供)

Care needs, service records, health conditions, and lifestyle information (as provided based on your usage)

4. 第三方服務與裝置資料 Third-party Services and Device Data

當您授權串接第三方服務或設備時(包含但不限於 Garmin、智慧照護設備或合作平台), 我們可能取得:

When you authorize integration with third-party services or devices (including but not limited to Garmin, smart care devices, or partner platforms), we may collect:

  • 生理數據(如心率、活動量、睡眠等) / Physiological data (e.g., heart rate, activity level, sleep data)
  • 裝置與感測資料 / Device and sensor data
  • 系統交換之必要資訊 / Necessary data exchanged between systems

二、資料使用目的 Purpose of Data Use

我們蒐集與使用資料之目的包括:

We collect and use data for the following purposes:

  • 提供照顧服務媒合與個案管理 / Providing care service matching and case management
  • 優化照顧品質與服務體驗 / Improving care quality and service experience
  • 提供個人化健康與照顧建議 / Providing personalized health and care recommendations
  • 客戶服務與聯繫 / Customer service and communication
  • 系統分析、產品優化與創新服務開發 / System analysis, product improvement, and innovation
  • 法規遵循與安全管理 / Legal compliance and security management

針對第三方資料(如穿戴裝置),僅於您授權範圍內使用。

Data obtained from third-party services (e.g., wearable devices) will only be used within the scope of your authorization.

四、資料利用期間、地區及對象 Data Usage Period, Location, and Recipients

1. 利用期間 Retention Period

於蒐集目的存續期間或依法保存期間內

For the duration necessary to fulfill the purposes or as required by law

2. 利用地區 Geographic Scope

台灣及本服務營運所需之地區(包含跨境雲端服務)

Taiwan and other regions necessary for service operation (including cross-border cloud services)

3. 利用對象 Recipients

  • 照顧服務人員與合作單位 / Care providers and partner organizations
  • 醫療院所與照顧機構 / Medical institutions and care facilities
  • 科技與系統合作夥伴 / Technology and system partners
  • 雲端與技術服務供應商 / Cloud and technical service providers

僅於提供服務必要範圍內使用。

Data will only be shared as necessary for service provision.

五、第三方合作與資料共享 Third-party Cooperation and Data Sharing

我們僅在以下情況下進行資料共享:

We only share data under the following circumstances:

  • 經您明確同意或授權 / With your explicit consent or authorization
  • 為提供服務所必要範圍內 / As necessary to provide the service
  • 法令要求或主管機關依法調閱 / As required by law or competent authorities

所有合作夥伴均須遵循資料保護義務。

All partners are required to comply with data protection obligations.

六、資料安全與管理 Data Security and Management

我們採取合理且適當之技術與管理措施,包括:

We implement appropriate technical and organizational measures, including:

  • 資料加密與安全傳輸(HTTPS) / Encryption and secure transmission (HTTPS)
  • 存取權限控管與分級管理 / Access control and role-based management
  • 系統監控與資安防護機制 / System monitoring and security protection mechanisms

七、資料保存期間 Data Retention

您的資料將於蒐集目的範圍內保存,或依法律規定期間保存; 期滿後將刪除或去識別化處理。

Your data will be retained only as long as necessary for the stated purposes or as required by law, and will be deleted or anonymized thereafter.

八、您的權利 Your Rights

您可依法行使以下權利:

You may exercise the following rights in accordance with applicable laws:

  • 查詢或請求閱覽 / Access your data
  • 請求補充或更正 / Request correction
  • 請求停止蒐集、處理或利用 / Restrict processing
  • 請求刪除資料 / Request deletion
  • 撤回同意(不影響撤回前之合法使用) / Withdraw consent (without affecting prior lawful processing)

九、第三方串接與授權管理 Third-party Integration and Authorization

當您使用第三方串接功能:

When you use third-party integrations:

  • 僅在您授權後存取資料 / Data is accessed only with your authorization
  • 僅於本服務目的範圍內使用 / Used only for the purposes of this Service
  • 不會進行未經授權之用途 / Not used for unauthorized purposes
  • 您可隨時取消授權 / You may revoke authorization at any time

十、跨服務與未來擴展 Cross-service Integration and Future Expansion

本服務可能隨業務發展整合更多合作夥伴與技術服務。

The Service may integrate with additional partners and technologies in the future.

任何新增之資料使用方式,仍將符合本政策原則,並保障您的權益。

Any new data usage will remain consistent with this Policy and protect your rights.

十一、隱私權政策修訂 Policy Updates

本政策將視需求不定期更新,並公布於本網站。

This Policy may be updated from time to time and will be published on our website.

十二、聯絡我們 Contact Us

公司名稱(Company Name):廣和順科技股份有限公司 Ghs Advanced Inc.

官方網站(Website):https://ghsha.com

客服信箱(Email):service@ghsha.com